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• Once shipped orders cannot be cancelled.
• Exchanges are possible within 30 days of purchase as long as the originally purchased product(s) are in MINT new, resalable condition with all original packaging that have no markings on its box, manual or unit.
• Except for TVs and Cell phones we will exchange or refund for defective items within the first 30 days as long as they are in new condition.
• Cell phones are only exchangeable for same model within 14 days, no refunds. The manufacturer may provide support after 14 days. Please check with the manufacturer if warranty service is available.
• All products we sell, except GSM Cell phones, come with a limited one-year warranty (90 days labor, 1 year parts) and in such cases the product will be repaired at no charge.
• Shipping fees are not refundable and are not covered under warranty.
• After 30 days we do not exchange or give refunds for any item we sell.
• Non-defective items that are returned are subject to a minimum 10% restocking fee.
• Keep the boxes! Any item that needs to be serviced, exchanged or refunded MUST be sent to us with its original manufacturer carton and with matching serial number and then double boxed. Otherwise we will not be able to repair or exchange the item.
• Any item that needs to be serviced or exchanged or refunded must be sent to us freight paid by customer.
• Deliveries are during working hours Monday to Friday. Saturday delivery is available at an extra cost.
• Deliveries are to curb side for large packages and smaller packages to your door. UPS, FEDEX and other shippers we use do not deliver inside homes unless you pay extra.
• Prices cannot be adjusted once the order has been made.
• Shipping charges are non-refundable in any case as we cannot reclaim these fees from shipping companies.
• Buyer is totally responsible to pay for any duties, taxes, customs and other clearance fees for orders shipped outside the USA. Normally the duties and taxes are charged directly to customer's credit card.
• We do not offer any type of insurance or warranty for damage caused to personal property or items used in conjunction with the products we sell.
• Damage/Loss for items must be reported to the delivery company at the time of delivery.

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